Help center
Answers about access, accounts, payments and custom work.
General
What exactly does One Click sell?
Interactive web products (planners, organizers and trackers you open in your browser), downloadable templates, and custom digital solutions made for you.
Are products in Arabic and English?
Yes. Every One Click product is designed in both languages from the start, with a proper right-to-left Arabic layout.
Product access
Do I need to install an app?
No. Products open in any modern browser on your phone, tablet or computer. You can add them to your home screen for an app-like experience.
What does lifetime access mean?
You pay once and keep access to the product, including its updates, for as long as One Click offers it. If a product is ever retired, we give notice and an export of your data.
Account
Is my data private?
Yes. What you type in a product belongs to you, is not sold, and is not sent to AI services. See the Privacy Policy for details.
Payments
How do I pay?
Online payment is being set up with a bank in Oman and is not live yet. Until then, product pages show demos and a launch notification option. We will never ask for card details by message.
Which currency are prices in?
Prices are in Omani Rial (OMR). Other GCC and international currencies will be supported when payments go live.
Can I get a refund?
Yes, in the situations described in our Refund Policy, for example if a product does not work as described. Try the free demo first so you know what you are getting.
Custom solutions
Can you build something just for my business?
Yes. Send a custom solution request with your goal and budget. We reply with questions or a written quote before any work begins.
Still need help?
Send us a message and reference your order or product. We reply by email.